FAQ
Frequently Asked Question
Yes. Aro movers charges a minimum of three hours of work. If your move exceeds this three-hour minimum, you are billed in increments of 30 minutes at half of your hourly rate. Exceptions will only apply to special case moves based on a fixed price.
The clock starts from the time the movers arrive at your pick-up address. The hourly rate runs through loading, driving to a destination, and unloading. The clock stops at your last drop off location when the truck is empty and all set-up tasks are completed.
All parking tickets and downtime is billable (waiting for elevator setup, property key holder is late, traffic, customer inspecting his/her belongings upon delivery, etc.).
We require all payments to be made before unloading our moving truck at your last drop off location. Your payment will be taken by the foreman of the crew.